Legal notice
Legal Notice
Effective date: 2 October 2026
This Legal Notice provides information regarding the ownership and operation of the Essenza London online store.
1. Website Operator
The Essenza London website and online store are operated by:
MATTHEW TIEMAN LLC
Trading as Essenza London
Principal business address:
550 Ortega Ave
Mountain View, CA 94040
United States
Email: contact@essenzalondon.uk
Website: essenzalondon.uk
MATTHEW TIEMAN LLC is a limited liability company organised under the laws of the State of California, United States.
2. Business Registration
Legal entity: MATTHEW TIEMAN LLC
Entity type: Limited Liability Company (LLC)
Jurisdiction of formation: California, United States
California Secretary of State File Number: 202355012160
Date of formation: 9 February 2023
The company's Articles of Organization were filed with the California Secretary of State on 9 February 2023. DOC-20250515-WA0114.
3. Trading Name
Essenza London is the trading name used for the online retail store operated by MATTHEW TIEMAN LLC.
References on this website to "Essenza London", "we", "us" or "our" refer to the Essenza London online store and, where appropriate, its legal operator, MATTHEW TIEMAN LLC.
4. Contact
For customer service, order enquiries, returns, refunds, delivery enquiries or general questions, please contact:
Email: contact@essenzalondon.uk
We currently provide customer support primarily by email and do not operate a dedicated customer service telephone line.
For enquiries concerning an existing order, please include your order number so that we can assist you efficiently.
5. Responsible Business Operator
The legal entity responsible for operating this online store is:
MATTHEW TIEMAN LLC
550 Ortega Ave
Mountain View, CA 94040
United States
6. Website Information
We make reasonable efforts to ensure that information presented on this website is accurate and up to date.
However, product availability, prices, descriptions and other information may occasionally change or contain errors.
Where an error is identified, we reserve the right to correct or update the relevant information, subject to applicable consumer law and any contractual obligations relating to orders already placed.
Nothing in this Legal Notice is intended to exclude or restrict statutory consumer rights.
7. Intellectual Property
Unless otherwise stated, the content created specifically for the Essenza London website, including its original text, graphics, branding elements, photographs, design elements and other original materials, is owned by or licensed to MATTHEW TIEMAN LLC and is protected by applicable intellectual property legislation.
No protected material may be reproduced, distributed, modified or commercially exploited without appropriate authorisation, except where permitted by law.
Third-party names, trade marks, product names and other intellectual property displayed on this website remain the property of their respective owners.
Their appearance on our website does not imply ownership by Essenza London.
8. Third-Party Links
Our website may contain links to websites, applications or services operated by independent third parties.
We are not responsible for the content, availability, security or privacy practices of independent third-party services.
Customers should review the applicable terms and privacy policies of third-party websites before using them or providing personal information.
9. Product Information
We take reasonable care to present product descriptions, photographs, colours, specifications, sizes and other information as accurately as reasonably possible.
However, colours and other visual characteristics may appear differently depending on the device, display settings and screen technology used.
Nothing in this section limits your statutory rights where products are faulty, misdescribed or otherwise fail to conform to the applicable contract.
10. Liability
Nothing in this Legal Notice excludes or restricts liability where doing so would be prohibited by applicable law.
In particular, nothing on this website is intended to exclude mandatory consumer protections or statutory rights that cannot legally be excluded or restricted.
The more detailed terms governing purchases made through Essenza London are contained in our Terms of Service.
11. Privacy and Data Protection
Information concerning how we collect, use, store and disclose personal information is available in our Privacy Policy.
For privacy-related enquiries or requests concerning personal information, please contact:
12. Consumer Rights
Customers may have rights under applicable consumer protection legislation concerning purchases, delivery, cancellations, faulty products, returns and refunds.
Nothing contained in this Legal Notice, our Terms of Service or our other store policies is intended to remove rights that cannot legally be waived or restricted.
Please refer to our Returns & Refunds Policy, Shipping Policy, Privacy Policy and Terms of Service for further information.
13. Online Store Platform
The Essenza London online store is operated using Shopify's e-commerce infrastructure.
The use of Shopify as our technology provider does not alter the identity of the seller and website operator stated in this Legal Notice.
14. Changes to This Legal Notice
We may update this Legal Notice where necessary to reflect changes to our business, website, legal obligations or operational practices.
The version published on this website will be the current version.
15. Legal Information Summary
Trading name: Essenza London
Legal entity: MATTHEW TIEMAN LLC
Entity type: Limited Liability Company
Jurisdiction: California, United States
California File Number: 202355012160
Principal business address: 550 Ortega Ave, Mountain View, CA 94040, United States
Email: contact@essenzalondon.uk
Website: essenzalondon.uk